Is this Helen hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Helen hotel have a swimming pool?

Yes, this Helen hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Helen hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Helen hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Helen hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Helen hotel?

Based on the information reported by the owner or manager, the Helen hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Helen hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Helendorf River Inn, Suites & Conference Center | Hotel in Helen

9.0 (882 Reviews) | 1 Bathroom

Helen Hotel | Helendorf River Inn, Suites & Conference Center

Hotel in Helen

Mountain hotel with free parking connected to the convention center in Helen
This hotel features an outdoor pool, a conference center, and a coffee shop/cafe. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and laundry facilities are onsite.
Housekeeping is available on request.
Helendorf River Inn, Suites & Conference Center offers 98 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Shower/tub combination

Private bathroom

Free toiletries

Towels

Bedroom

Bed sheets

Air conditioning (climate-controlled)

Access via exterior corridors

Iron/ironing board

Phone

Free local calls

Breakfast

Free continental breakfast available daily 7:00 AM–9:00 AM

Coffee/tea in common area(s)

1 coffee shop/cafe

Mini-fridge

Microwave

Coffee/tea maker

Parking

Wheelchair-accessible parking available

Free self parking on site

Accessibility

Lever door handles

Wheelchair-accessible parking

This property does not have elevators

Pool hoist on site

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)

Activities

Kayaking

Rafting

Canoeing

Swimming

Hiking/biking trails

Mountain biking

Horse riding

Water tubing

Ziplining

Water skiing

Fishing

Outdoor pool

Shopping

Entertainment

Satellite channels

43-inch flat-screen TV

General

Conference center

Computer station

Vending machine

English

Fireplace in lobby

Designated smoking areas (fines apply)

TV in lobby

Guest Services

Microwave

Mini-fridge

Outdoor pool

Laundry facilities

Pool gate

Fence around the pool

Housekeeping (on request)

Change of towels (on request)

Change of bedsheets (on request)

24-hour front desk

Laundry facilities

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

BBQ grill(s)

Terrace

Picnic area

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 21

Check-out

Check-out before 11 am contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! up to 3 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges minimum spring break check-in age is 21 years old please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Crystal

Feb 1, 2026 05:24:20 AM

Review Score: 10

Summary: Friendly staff- close to the river- walkable -

See All Reviews

Room Arrangement

Room Info	Facilities
Premium Room, 2 Queen Beds, Balcony (Riverfront) - No Pets Room Size: m² 2 Queen Beds	General Balcony or patio, IndRm-RenoRecent-Month January, IndRm-RenoRecent-Year 2015, Heating, Number of bedrooms - 1, Balcony, Bed count minimum 2, Bed count maximum 2
Basic Room, 2 Queen Beds (No pets, Not Riverfront, Stairs Access Only)* -No View-No ground floor* Room Size: m² 2 Queen Beds	General IndRm-RenoRecent-Month January, IndRm-RenoRecent-Year 2015, Heating, Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2